The Best Place For Your Pet
The Best Place For Your Pet

SHIPPING INFORMATION

Within a short period of time from making your purchase, you will receive an order confirmation from sales@thepetneeds.com. We aim to ship orders as soon as possible and your order will ship within 1-3 days  of your purchase.

Once your order is shipped you will receive your shipment tracking information from us . Once you receive this email, the tracking information will also be made available.

Should we have any issues with your order, we will contact you right away to resolve the issue as quickly as possible.

We dispatch orders from Monday to Friday and deliver on working days.

Once we have shipped your order, we will send you an email with the the shipping details and USPS Tracking number.  Follow the Link in the email to check the estimated arrival of your order.   

 

Delivery Time & Costs

USA

  • Stranded Shipping  (2-4 working days): USD 4.85
  • Free Shipping only to U.S. purchases that are over $100 USD
  • Orders placed by 12pm EST Mon.-Fri. qualify for Same Day Shipping
  • Please note: All online orders that are submitted after 12pm Eastern Standard time, over the weekend, or during Holidays will be processed for Shipping on the next Business Day.

International Shipping 

  • Stranded Shipping  (1-4 working days): 6.85
  • Free shipping for purchases over USD $100

 

Please allow 2-5 days to ship items out , sometimes it takes up to 7 days if its a custom design.

All items deliver within 10-20 days sometimes longer because of weekends or holidays, if you didn't receive your item within 40 days please contact us: sales@thepetneeds.com