The Best Place For Your Pet

Refund Policy

Refund Policy

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Cancel an Order
1-To Cancel an order should be within 24 Hours before Shipping the item .
2-We can not cancel any order if the item shipped out .
3-10% will be deducted out of your payment for bank fee and drop-shipping e-commerce company.

 

Return

If your item defective or not working properly, let us know and we will replace it for you and you can keep your item for free. 

 

We believe in our products and we describe our products clearly so  It is the customer responsibility to read the item description carefully before placing an order.  

 

 

OUR GUARANTEE

 • We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30 day guarantee.

 

  • If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
  • Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
  • We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
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    Shipping Costs

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.